LumeJet Cookie Policy

LumeJet Cookie Policy


Lumejet Print Technologies Ltd (LJPTL) and our service providers use cookies and tracking technologies on our website ato enable us to analyse use of our online services, to improve and personalise your experience of our services which, on some services, may be tailored to you based on your browsing behaviour and other data held about you.



LJPTL respects your right to privacy and we aim to be transparent at all times about when, how and why data about you and your browsing behaviours may be used in connection with our services. We are committed to using cookies and tracking technologies fairly and in accordance with your privacy rights. This policy describes:

  • What cookies and online tracking technologies are;
  • How we use cookies;
  • Analytics on our services;
  • Your choices (managing cookies and opting out);
  • How to contact us.

To find out more about the company and our approach to privacy please read our Privacy Policy.



1 . What are Cookies & Online Tracking Technologies?

WEB BROWSER COOKIES

A cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. A cookie contains limited non-personal data, usually a unique identifier and the name of the site. This enables a website to recognise you as you move around the site and/or each time you revisit. Cookies are used for a wide variety of purposes such as to keep you logged in or to remember what's in your basket if you're shopping online, to remember your preferences and settings, to analyse how the site is used by you, and to serve advertising to you.

Cookies may be served to you by the website you are visiting (a "first party cookie") or by another organisation providing services to that website, such as an analytics company or advertising network (a "third party cookie"). They will either be stored for the duration of your visit (a "session cookie") or they will remain on your device for a fixed period, which could be months or even years, to remember you across multiple browsing sessions (a "persistent cookie").


OTHER TYPES OF LOCAL STORAGE, SUCH AS FLASH COOKIES AND HTML5 STORAGE

Many websites use Adobe Flash Player to deliver video and game content to their users. Adobe utilise their own cookies which are used by the Flash Player to store data such as your preferences, and your viewing and browsing history.

HTML5 Storage is similar in concept to browser cookies in that the data is stored in your browser's files, and it is used for similar purposes, however as this storage enables website publishers to store greater amounts of data, they will often use it to store usage data and preferences (alongside the unique ID usually stored in a cookie) instead of on their own systems.


TRACKING TECHNOLOGIES: WEB BEACONS/GIFS, PAGE TAGS, SCRIPT

Web pages, emails and mobile apps may contain a small transparent image file or line of code to record how you interact with them. They are often used in conjunction with web browser cookies (or the unique identifier of your mobile device) and they are used to help website and app publishers to better analyse and improve their services and to target advertising based on your browsing behaviour and interests. For example by knowing which web pages you visit or which elements of a page you viewed, when and for how long, whether you viewed and/or clicked on an advert on the site or whether you opened or clicked on marketing emails sent to you.



Can the resultant prints be laminated and mounted?

Yes they can and we will be adding some of these options to our website in coming months. But in many cases the actual finish of the paper or media means that there is no need for additional lamination. In the meantime if you have any specific requirements please do not hesitate to contact us.



Do you have a fact sheet that I can send to my designer explaining how to layout pages for your presses?

Yes, you can download the latest version of our file guidelines by downloading our fact sheet using the link below.

Download File Format Guide



2 . How We Use Cookies On Our Online Services

We use cookies and tracking technologies for a variety of reasons such as to enable us to recognise when you have logged in and to improve your experience of the services. In particular, we use these technologies for:

  • Strictly Necessary Purposes: to keep you logged in, to facilitate a purchase, to improve the security of our services and for system administration, such as preventing fraudulent or disruptive activity;

  • Functionality Purposes: to remember your preferences and settings and other functionality you have requested such as remembering your username and password so that you do not need to login each time you visit;

  • Analytics & Performance - Related Purposes: to record what you like and don't like on the website and the popularity of various elements of the website so that we can ensure that it works properly at points of high usage.

More information about analytics and advertising is detailed below.


ANALYTICS ON OUR SERVICES

On our websites we use Google Analytics, and other similar services, to collect statistical information about how our websites are used. They use information such as your IP address, browser type and unique identifiers stored in (first party) cookies on your device to record how you interact with our website. We only use this data in aggregate form and we do not merge it with any other data we hold.

These analytical services help us to know how many users we have, which parts of our sites are most popular, what browsers are used (so we can maximise compatibility), the country or region where our users are located, and the demographics and interests of our users. This enables us to better understand who is using our site and to ensure we are reaching our target demographic, and to improve and tailor our services accordingly.


TRACKING TECHNOLOGIES: WEB BEACONS/GIFS, PAGE TAGS, SCRIPT

Web pages, emails and mobile apps may contain a small transparent image file or line of code to record how you interact with them. They are often used in conjunction with web browser cookies (or the unique identifier of your mobile device) and they are used to help website and app publishers to better analyse and improve their services and to target advertising based on your browsing behaviour and interests. For example by knowing which web pages you visit or which elements of a page you viewed, when and for how long, whether you viewed and/or clicked on an advert on the site or whether you opened or clicked on marketing emails sent to you.



3 . Your Choices: Managing Cookies & Opting Out

OPTING OUT OF ANALYTICS COOKIES

To find out more about the analytics services used on our websites and to opt-out please visit:

Adobe Digital Marketing Suite: www.adobe.com/uk/privacy/analytics.html
Google Analytics: support.google.com/analytics/answer/6004245


MANAGING COOKIES AND LOCAL STORAGE ON YOUR DEVICE

Web browser cookies: You can choose how web browser cookies are handled by your device via your browser settings including to refuse or delete all cookies. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences or follow the instructions provided at:

www.allaboutcookies.org/manage-cookies/, which provides information for the most common browsers.

Local Storage (Flash and HTML5): The most common browsers clear your locally stored data when you choose to delete/clear your cookies and web browsing data; consult the Help function of your browser for more details. Alternatively, you can manage which websites can store information (and how much) in Flash cookies by visiting the settings panel on the Adobe website.

4 . Contact Us

If you have any questions or concerns about LJPTL's use of cookies and other tracking technologies, or if you believe there has been a breach of this policy, please email us at: support@lumejet.com.